QTS Mobile 23.3

QTS Mobile offers access to a suite of real-time applications that facilitate the management and optimization of your QTS data center environment on-demand.

With QTS Mobile, QTS customers can:

• Manage all Service Desk incidents and tickets
• Manage physical access and badging processes
• View real-time power draw metrics
• View a 3D replication of their deployment with embedded environmental metrics
• Order power circuits and cross connects
• Provision virtual connections to AWS, Azure, Google clouds, QTS internetConnect service, and between QTS data centers
• Order and schedule premium remote management services
• View Sustainability metrics
• View and export badge activity and data center compliance reports
• Explore the QTS ecosystem of on-net carriers, networks, and cloud providers

MORE:

Gain real-time insights into your QTS data center environment at any time. With QTS Mobile, customers have access to 100% of the QTS Service Delivery Platform.

Service Desk:

• Manage and view status and historical details of all Service Desk cases
• Request Temporary Visitor access
• Request Remote Hands support
• Request Equipment Removal
• Schedule Inbound & Outbound Shipments
• Order IP over KVM Services

Premium Remote Management Solutions:

• Access SmartCam vision system (premium service)
• View Smart Sensor temperature and ambient humidity metrics (premium service)
• Order and schedule IP over KVM services
• Order and schedule QTS Huddle sessions – live streaming/collaboration events with QTS techs and up to 7 SMEs

User Management:

• Create/Edit/Disable users with roles and permissions
• Request and disable badges on-demand
• View who is on-site at any moment in time
• View and export Badge Activity reports
• View and export QTS data center compliance reports </oli